Resources & Documents
This page contains information regarding products and eligibility that you might find helpful.
Can't find what you're looking for? Email us at questions@elmetbenefits.com.
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Benefits Education
Important benefits information can be found under this Resources page. In addition to this website, the Benefits Service Center is another benefits resource for enrollment assistance, benefits quesitons, and enrollment assistance. Trained Benefits Specialists are available to answer your questions by calling 866-833-8915.
Elmet's Savings Marketplace
Visit ElmetTech.Savings.WorkingAdvantage.com to begin saving on fitness memberships, groceries, cars, electronics, appliances, hotels, theme parks, movies, gift cards, flowers, and more!
Medical
MEDICAL
Contact Health Plans, Inc. (HPI) - Pathways Concierge
Call 888-340-5487 or visit hpitpa.com
Provider Network: Harvard Pilgrim Network (Inside New England) and United Healthcare (UHC) Choice Plus Network (Outside of New England)
- Inside New England: Search for Harvard Pilgrim Network providers using the Find a Provider feature on the HPI website: hpitpa.com
- Outside New England: Search for United Healthcare Choice Plus Network providers using the Find a Provider feature on the HPI website: hpitpa.com
HPI's Tobacco Cessation Program
Call 866-234-4635 to get started
Complete six (6) sessions to have your tobacco surcharge removed
Preventive Services
Remember, for a preventive service to be considered preventive, your provider must code it as preventive on the claim. A list of recommended Preventive Services can be found here.
Accident & Critical Illness
Contact Chubb
Questions about policies, coverage, and benefits:
Call Chubb Customer Service at 866-445-8874 or
Email chubb.workplace.benefits@Chubb.com
To File a Claim
ONLINE: Visit Chubb's online claims portal www.chubb.com/WorkplaceBenefitsClaims
- First time users: please call Chubb Customer Service at 833-807-1740 to gain access to the portal
- Returning users: your email address is your user name
- Watch this helpful video to learn more
PHONE: File your claim over-the-phone by calling Chubb Customer Service (Claims): 833-542-2013
Email your completed claims forms with signature to CWBclaimsteam@chubb.com
Pharmacy
Contact FairosRx
Call 833-464-9600 or visit www.FairosRx.com
Or email ContactUs@FairosRx.com
To create your FairosRx account:
- Go to www.FairosRx.com and select Member Login.
- Enter your last name, date of birth, and Member ID number (located on your HPI Medical/FairosRx ID card*).
- Choose a username, enter your email address, and create a password.
International Rx - Cost Savings Opportunities
- Avid Health
- Phone: 833-227-8732
- Email: support@avid-health.com
Pharmacy Benefits Manager: FairosRx
Mail Order Rx: Welldyne
Specialty Pharmacy Vendor: PaydHealth
ERISA Plan Documents
Dental
Locating an In-Network Provider
To locate a participating Northeast Delta Dental provider, visit www.nedelta.com and click on "Find a Dentist." Select the Delta Dental PPO or Delta Dental Premier network and enter your location. You can locate a specific dentist by entering their last name, or a practice name, and selecting "Search."
Contact Northeast Delta Dental
Contact NE Delta Dental at 800-832-5700 or visit www.nedelta.com
Vision
Finding In-Network Providers
- You can find in-network providers by going to www.ameritas.com, Select "Find a Provider", scroll down to "Vision", and select either the VSP Focus or the EyeMed Insight Vision Network, depending on the plan/vision network you chose during enrollment.
Flexible Spending (FSA) - Medcom
Healthcare FSA Reimbursement
Click here to go to the Medcom website.
First-time users will need to register before signing in:
- Employer ID: MCOELMETT
- Employee ID: Your SSN without dashes
- Username should be all lowercase characters
- Answers to security questions are case-sensitive
Contact Medcom
Contact Medcom at 800-523-7542, option 1 or via email at medcomreceipts@medcombenefits.com.
Health Savings Account (HSA)
Contact KeyBank
Contact KeyBank at 207-262-5712
Open a KeyBank HSA by visiting www.key.com/keywork/elmet
Group Code: 272637
Life Insurance
Contact OneAmerica
Life Insurance Claims:
Call OneAmerica at 800-553-3522 or visit oneamerica.com/claims
Fax: 317-285-1344
Group Policy #: 621823
Submit your EOI application online by visiting OneAmerica's website: www.oneamerica.com/eoi
- Select Employee or Spouse
- Enter Client ID: U528135
- Complete the registration process
- You will receive an email containing your unique link and additional information on accessing the online EOI process
- Click the unique link to continue to One America's secure digital solution
Continuing Coverage After Separation
You have the opportunity to continue your life insurance benefit should you terminate employment with Elmet Technologies. You may port or convert your policy to an individual life policy upon termination. Additional information regarding portability and conversion may be obtained by contacting OneAmerica.
To apply, submit the Portability or Conversion form to OneAmerica within 31 days of your employment termination date in order to ensure your coverage can continue.
Disability
Contact OneAmerica
Disability Claims:
Call OneAmerica at 855-517-6365 or start your claim online at oneamerica.com/claims
Email: Disability.claims@oneamerica.com
Fax: 1-844-287-9499
Policy #: 621823
Employee Assistance Program (EAP)
Contact ComPsych GuidanceResources
Contact ComPsych at 855-365-4754
Online: guidanceresources.com
App: GuidanceResources Now
Register using Organization Web ID: ONEAMERICA3
